Getting Started with Salesforce Social Studio Series — Analyze

When people think about Salesforce the first thing that comes to mind is CRM. Most would have heard of Salesforce Marketing Cloud (SFMC), their marketing automation solution.
However, the majority will be surprised to learn that Salesforce also owns a software for listening, engaging, and publishing across the most popular social media networks — Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube, Google My Business and Sina Weibo.